Thank you for making your reservation with QUICKSILVER. Please review your itinerary to ensure that it is correct; if you find an error, please contact our customer service representative at (913)722-4311 or toll free at 1800-888-8294 as soon as possible to make a change.
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Please hand your Credit Card to the Driver at time of Travel. We do not charge Credit Card before your service is rendered.
We will meet and greet you at the baggage claim for your airline with a sign with your name on it approximately within 20 minutes after your flight arrives. STAY INSIDE AT THE BAGGAGE CLAIM. If you do not see your driver by the time you have received your luggage from the carousel, please feel free to contact our Customer Service department at 913-722-4311 to check on the status of your driver.
If you have to cancel your reservation for any reason you must call at (913)722-4311 or toll free at 1800-888-8294 and do so at least FOUR HOURS before your scheduled pick-up time. If you do not call and cancel within the allowed time we will charge the full trip fee against the credit card provided upon making the reservation. Rates: Economy Enterprises Inc., and/or any of its subsidiaries, henceforth The Company, reserves the right to change its contractual livery rates for passengers as reflected in its currently advertised rates or by private contract. Additional driver/vehicle wait time caused by delayed incoming flight or excess luggage carried by passenger(s) may, at the sole discretion of The Company, result in additional charges.
The Company is not responsible for delay in either customer pick-up or drop-off caused by weather, road or traffic conditions, mechanical failure, including mechanical failure of its vehicles, scheduling of its vehicles and/or drivers, or for other conditions beyond its control. Any customer expenses arising as a result of such delayed arrival and/or departure of The Company’s shuttle vehicle(s), including customer expenses for missed flights and/or travel connections, shall be the sole responsibility of the customer. In any event the customer acknowledges and agrees that The Company’s liability in any such event(s) shall not exceed the customer’s cost of the trip to be performed by The Company.
Although The Company may advise the customer as to what the appropriate pick-up time may be, given the location, distance, and route to be traveled along with likely traffic conditions, pick-up times are set at the sole discretion of the customer, and therefore any late arrivals caused by a late pick-up are the sole responsibility of the customer.
Passengers are responsible for their personal possessions. We try our best to return items left in our vehicles to their owners, but we assume no liability for lost, stolen, damaged or misplaced items. Any charges incurred in returning a left-behind item to its owner must be paid by the owner. Many bags look alike; our drivers cannot be responsible for remembering which bags belong to each passenger. Upon reaching your destination, please check that you have retrieved all your belongings.